Refund and Return Policy

We gladly accept returns for items that remain unworn, unaltered, and unwashed, with tags attached, within 14 days after you receive. Please note that this return policy is applicable only to full-priced or sale items. Unfortunately International purchases are not eligible for returns.

EXCHANGE POLICY 

If you wish to exchange an item, we recommend reaching out to us first, as availability cannot be guaranteed. We encourage you to place a new order on rezobay.com for the item you desire to exchange. Upon receipt of your returned items, refunds will be processed within 2-3 business days. It's important to note that all refunds are subject to a 10% restocking fee on each item, with the exception of size exchanges for the same style. If you intend to exchange for a different size, kindly specify the style, color, and size on the return form along with the reason for return. For further assistance, please contact our customer service department at customerservice@rezobay.com .


RETURN PROCESS TIME

Once your online return request is submitted, it will take 1 business day to get approved. Returns are processed within 2-3 business days after your item(s) are received. Refunds take 3-5 business days to appear on your original payment mode.

ORDER CANCELLATION

You may cancel your order within 24 hours after your order placed. After 24 hours our return and exchange policy will be applicable.

INTERNATIONAL SHIPPING

Please note:

International orders will not be refunded and returned.

PLEASE NOTE
If you decide to send your return with a carrier of your choice, we are not liable for any return packages that may be lost, damaged or stolen in transit. Please keep a proof of postage and/or return tracking number when shipping your returns. To request a return go to our return portal located at https://rezobay.com/pages/return

Important Considerations

Please note: Your returned item(s) should reach our return center within 15 business days of approving your Return Request.

If you send your return using your own label, please issue it to our Returns Department at the following address:

RETURN ADDRESS

Rezobay Returns

16850 Collins Avenue.
Suite # 112699,
Sunny Isles Beach, Fl 33160

Need help?

Email: customerservice@rezobay.com
Phone: (786) 870-4983

Based on 213 reviews
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(7)
Lovely!

Love the colors and pattern. Slenderizing. It’s beautiful and so Florida! Very comfortable. I sized up one size and it fits perfect. Not too tight and not to loose. I’ll be wearing this a lot this summer. Great for shopping and other dress casual events.

Beautiful!

I bought this dress in the pink. It’s beautiful and so Florida! Very comfortable. I sized up one size and it fits perfect. Not too tight and not to loose. I’ll be wearing this a lot this summer. Great for shopping and other dress casual events.

Beautiful colors, easy and fun to wear.

Super comfortable to wear and easy to pack.

G
Handbag
G.C.

Beautiful

Beautiful dress!

Bought this dress for summer events. Wore it to a graduation party this evening and received compliments galore!! Everyone loved it and was surprised it’s not a “Lily”. It’s both stylish and comfortable. A total gem!

Like the bright colors, like the cut, works well with my figure. Quality clothes,

K
Guiding Light Print Cotton knit 3/4 Sleeve Crew Neck Tunic
Kathleen

Did not receive

K
Handbag
Kathleen

Did not receive

Love it

Great top. Nice material. Fits well. Washes well.

what is this

Love the top and have lots of complments on it

L
Luchee Print 3/4 Sleeve V-Neck Placket Woven Tunic
Lisa F.
Perfect Cover- Up!!

I love these tunics!! There very pretty and the fabric is super light, cool and breezy. I wash then hang to dry, fold neatly so they're perfect for packing!! No ironing!!! I bought one last yr decided to get more this yr. Perfect💕

Fabulous top with great colors!!

Love this dress. Going to wear it on cruise

Cute free bag

Love this dress. Wore it to son's graduation

Love the vibrant colors and ruffles on this dress!!

Beautiful dress! Can't wait to wear it!

Beautiful dress!

Exactly as shown, very pretty! Nice fabric, fits well!

Luchee Print Cotton Knit

This is very beautiful and looks great, I can wear it on my cruise this summer.

Beautiful

Such vibrant colors! Perfect spring/summer dress!