Refund and Return Policy

We gladly accept returns for items that remain unworn, unaltered, and unwashed, with tags attached, within 14 days after you receive. Please note that this return policy is applicable only to full-priced or sale items. Unfortunately International purchases are not eligible for returns.

EXCHANGE POLICY 

If you wish to exchange an item, we recommend reaching out to us first, as availability cannot be guaranteed. We encourage you to place a new order on rezobay.com for the item you desire to exchange. Upon receipt of your returned items, refunds will be processed within 2-3 business days. It's important to note that all refunds are subject to a 10% restocking fee on each item, with the exception of size exchanges for the same style. If you intend to exchange for a different size, kindly specify the style, color, and size on the return form along with the reason for return. For further assistance, please contact our customer service department at customerservice@rezobay.com .


RETURN PROCESS TIME

Once your online return request is submitted, it will take 1 business day to get approved. Returns are processed within 2-3 business days after your item(s) are received. Refunds take 3-5 business days to appear on your original payment mode.

ORDER CANCELLATION

You may cancel your order within 24 hours after your order placed. After 24 hours our return and exchange policy will be applicable.

INTERNATIONAL SHIPPING

Please note:

International orders will not be refunded and returned.

PLEASE NOTE
If you decide to send your return with a carrier of your choice, we are not liable for any return packages that may be lost, damaged or stolen in transit. Please keep a proof of postage and/or return tracking number when shipping your returns. To request a return go to our return portal located at https://rezobay.com/pages/return

Important Considerations

Please note: Your returned item(s) should reach our return center within 15 business days of approving your Return Request.

If you send your return using your own label, please issue it to our Returns Department at the following address:

RETURN ADDRESS

Rezobay Returns

16850 Collins Avenue.
Suite # 112699,
Sunny Isles Beach, Fl 33160

Need help?

Email: customerservice@rezobay.com
Phone: (786) 870-4983

Based on 272 reviews
93%
(253)
3%
(9)
1%
(3)
0%
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(7)
Perfect

Love it, size is perfect

Perfect

Love it, great fabric, well made

Perfect fit

Love it true to size, great fabric

Top

I love this top! Very pretty and well made!

So cute!

Very flattering and fits like a glove! I can’t wait to wear it!

Love the fit and the material. Got lots of compliments when I wore it to church.

Love❤️

This dress is perfect. The colors are vibrant and the fit is perfect. Washed up well!

Bimini Reef Print

Beautiful colors/ great fit / love the neckline

So Pretty

This dress is so pretty and as pictured. Perfect fit but not really soft, I'm hoping the stiffness will go away after its washed.

Valencia Tunic

Love the top Fits perfectly

My favorite out of Five that I bought

Again very pretty on! The dresses fit very well and are very comfortable!! I hope you enjoy them as much as I do!

Light weight and comfortable

I didn’t expect this to look good on me. It’s much prettier in person! Don’t pass it up!

I Love the style

True to size and easy to wear!

Gorgeous

I bought the magenta, XL. I am 5’4”, 165 lbs. It fits beautifully! I like to have room in my dresses so that they hide my flaws and this dress does that. The hem hits at the knee, and the fabric is cotton with quite a bit of stretch. Washes very well. Amazing to travel with.

Love this Dress!

Love this Dress and the color!!

Love this Dress!!!!

Love this Dress!

Amazing products, I received so many compliments on my dresses

Fabulous

Love this dress. True to size

Vibrant colors

Love, love, love the Tuscan print dress. Received so many compliments when I wore it to a summer play at the Kennedy center.

Cotton dresses

I love these cute dresses. The fit is true to size and they are so comfortable to wear when I'm out and about. I started off with one, loved it so much I now own 6. I get so many compliments on the dresses.

Perfect Summer Dress

I live in a beach area. This dress and others I have bought are so perfect. Love the fabric, design and fit.

Unique Print and soft material

This dress is so unique with such a unique print. I plan to order it in another color as this is one of a kind

Beautiful Print and Soft

The print is so vibrant and the material is very soft. The cut of the dress is very comfortable.

So pretty!

This dress is so pretty! The colors are true & it washes well. A great purchase.

A must have top!

Love this top my second one!